Privacy Policy

GreenCore Carbon (Pty) Ltd
Effective Date: 18 February 2026

GreenCore Carbon (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.greencorecarbon.co.za or contact us.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide Directly

• Full name

• Company name

• Email address

• Phone number

• Location details

• Enquiry details submitted via contact forms

• Information provided when requesting pricing, distributor applications, or technical support

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Device information

• Cookies and usage data

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotations

• Process distributor applications

• Provide product and technical information

• Improve our website and services

• Send relevant business communications

• Comply with legal obligations

We do not sell your personal information to third parties.

3. Legal Basis for Processing

We process personal information based on:

• Your consent

• The performance of a contract

• Compliance with legal obligations

• Legitimate business interests

4. Sharing of Information

We may share your information with:

• Service providers assisting with website hosting and IT services

• Logistics and delivery partners

• Professional advisors (legal, accounting)

• Regulatory authorities where required by law

All third parties are required to maintain confidentiality and data protection standards.

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss or misuse

• Alteration or destruction

Information is stored securely and retained only for as long as necessary for business or legal purposes.

6. Cookies Policy

Our website may use cookies to:

• Improve website functionality

• Analyse website traffic

• Enhance user experience

You may disable cookies in your browser settings, but this may affect certain website functionality.

7. Your Rights Under POPIA

You have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Object to processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

GreenCore Carbon (Pty) Ltd

Cape Town, South Africa
Email: info@greencorecarbon.co.za
Phone: (+27) 716775667
Website: www.greencorecarbon.co.za